Demo — All numbers and rows below are illustrative sample data, not a real warehouse. For context, see Attribution for Offline Conversions.

First Touch vs Last Touch Attribution (demo)

Comparing two attribution models on the same set of conversions — same warehouse, same conversion events, just different rules for which touchpoint gets credit. The marketing channels that win and lose under each model say a lot about how your funnel actually works.

Attribution Flow: First Touch → Last Touch

Channel transitions for the 41.6% of conversions where first and last touch differ

First touch
Last touch

Top insight: The most common journey shift is from Google CPC / Organic to Salesforce Email. Paid and organic search drive awareness; email nurturing closes the sale. A last-touch model gives 100% of the credit to the email, but the first-touch view is what shows you which top-of-funnel channels actually fill the pipeline.

Time Between First and Last Touchpoint
4
Median Days
12.8
Average Days
0
Min Days
184
Max Days

Key insight: 3,982 conversions (53.7%) convert on the same day as their first touchpoint, which explains the 58.4% match rate between attribution models. Only 1,942 conversions (26.2%) take longer than a week to convert — that's where the choice between first and last touch actually matters.

Total Conversions
12,840
First Touch Attributed
11,894
92.6% coverage
Last Touch Attributed
12,211
95.1% coverage
Match Rate
58.4%
Conversions where first and last touch agree
Visitors
487,220
Conversion Rate
2.6%
Attribution Coverage Over Time

Percentage of conversions with first and last touch attribution by month

Attribution by Channel

Top channels by attributed conversions under each model

Channel Attribution Differences

Positive differences mean first-touch credits the channel more (introducer); negative means last-touch credits it more (closer).

SourceMediumFirst TouchLast TouchDifference
Total11,89412,211-317
googlecpc4,1202,188+1,932
googleorganic2,8041,972+832
salesforceemail1883,240-3,052
(direct)(none)1,410920+490
facebookpaid_social1,188712+476
klaviyoemail1221,488-1,366
instagrampaid_social644412+232
bingcpc412281+131
partner-networkreferral220318-98
redditpaid_social312198+114
tiktokpaid_social200286-86
youtubevideo274196+78